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Payment Security

WEBSITE SECURITY

To help ensure that your shopping experience is safe, simple and secure Nero & Sofia uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

PAYMENT

Payment can be made and assured by Stripe, for all your credit and debit cards, as well as through Paypal. Payment will be debited and cleared from your account upon completion of the packing of your order by NERO & SOFIA. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. Paypal uses a very secure payment process.

Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you by email immediately.

Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit/debit card, we will not charge you for the item or any taxes, shipping or handling charges.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Paypal secure mode, a secure online payment mode.

Nero & Sofia through Paypal also provides the option for you to safely store your payment details, making it quicker and simpler to shop with us. You can delete your payment details by unchecking the box "remember my payment details" on the payment page.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

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